Terms of Service

These Terms of Service ("Terms") govern your access to and use of the compliantoptin.com website and the compliance services provided by Compliant Opt In ("we", "us", "our"). By using the site or engaging our services you agree to these Terms.

Services

We provide A2P 10DLC brand registration assistance, opt-in form auditing, website compliance review, and related consulting. We do not guarantee approval by any carrier or The Campaign Registry, but we do work to maximize your chance of first-try approval based on published carrier requirements at the time of engagement.

Client responsibilities

• Provide accurate business, tax, and contact information, including matching your IRS CP 575 or 147c letter.
• Obtain and preserve valid consent from every SMS recipient.
• Comply with all applicable federal, state, and carrier regulations.

Fees and payment

Fees are provided in a written engagement letter or order form. Third-party fees (e.g., TCR registration fees) are billed separately and are non-refundable once submitted to the registry.

Intellectual property

All content on compliantoptin.com — including copy, graphics, and audit frameworks — is our property or licensed to us. You may not copy, distribute, or create derivative works without written permission.

Disclaimer of warranties

Services are provided "as is" without warranty of any kind. Compliance requirements change, and we do not guarantee any specific regulatory outcome, deliverability rate, or carrier approval.

Limitation of liability

To the fullest extent permitted by law, our aggregate liability for any claim arising from these Terms or the services is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim.

Governing law

These Terms are governed by the laws of the United States and the state in which Compliant Opt In is organized, without regard to conflict-of-law rules.

Contact

Questions? Email legal@compliantoptin.com.